Customer Service Representative

Patterson

San Diego, CA, United States
Base: $18.32 - $23.86; bonus/equity: not specified...
On-site
Process customer transactions
Maintain customer records
Monitor shipment dates
As a Customer Service Representative, I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency

Job Summary

  • As a Customer Service Representative, I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
  • Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
  • We provide competitive benefits, unique incentive programs and rewards for our eligible employees.

Matching Summary

As a Customer Service Representative, I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.

Salary

Base: $18.32 - $23.86; Bonus/Equity: Not specified; Benefits: Full Medical, Dental, and Vision benefits and an integrated Wellness Program, 401(k) Match Retirement Savings Plan, Paid Time Off (PTO), Holiday Pay & Floating Holidays, Volunteer Time Off (VTO), Educational Assistance Program, Full Paid Parental and Adoption Leave, LifeWorks (Employee Assistance Program), Patterson Perks Program

Skills & Requirements

Must-have

  • Process customer transactions
  • Maintain customer records
  • Monitor shipment dates
  • Adhere to regulatory guidelines
  • Verify price and terms
  • Multitask across computer systems
  • Knowledge of company products and procedures

Nice-to-have

  • Develop strong working relationships
  • Provide impeccable customer service
  • Recommend specific products and solutions
  • Place outbound calls to existing customers

Key Requirements

  • High School Degree or equivalent
  • Exceptional customer service and organizational skills
  • Accuracy and strong attention to detail
  • Effective verbal, written, and interpersonal communication skills
  • General computer proficiency including knowledge of MS Office
  • Associate’s Degree or equivalent combination of education and experience
  • Proficiency in SAP or related ERP

Work Rights

Not specified

Tailored Resume

Cover Letter