Job Summary

• The Intake Coordinator in Utilization Management provides superior customer service by responding to inquiries related to pre-authorizations from members, providers, facilities, vendors, and internal departments.
• This role involves speaking with referral sources, collecting and entering information into the system, processing authorizations, and verifying insurance to ensure patients receive appropriate care from the correct departments or referral sources.
• Additionally, this role serves as a trainer and mentor to new team members, supporting onboarding and providing ongoing guidance.

Matching Summary

Salary

Base: $19.31 - $26.22; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Key Requirements

• Demonstrated customer service experience in healthcare
• Knowledge of medical terminology
• One year of experience with Medicare, Medicaid, and commercial insurance plans
• Proficient in CPT, HCPCS, and ICD-10 coding

Work Rights