Servicetechniker Im Innendienst (m/w/d) - Gas-wandgeräte

Viessmann Climate Solutions

Germany
On-site
Telephone support for customers
Technical support for field technicians
Remote diagnostics and problem-solving
Viessmann Climate Solutions is seeking a Service Technician for their indoor operations related to gas wall devices, emphasizing customer support, remote diagnostics, and collaboration with field technicians. The ideal candidate should have relevant technical training and experience, particularly in customer service roles, while being fluent in German

Job Summary

  • You will be responsible for telephone support of our customers and system operators as well as technical support for our field service technicians.
  • Thanks to your in-depth technical knowledge, you will be able to perform remote diagnostics and assist in solving problems.
  • You can expect a permanent position in a successful company where new technologies meet a modern working culture.

Matching Summary

Match Score: 85

Viessmann Climate Solutions is seeking a Service Technician for their indoor operations related to gas wall devices, emphasizing customer support, remote diagnostics, and collaboration with field technicians. The ideal candidate should have relevant technical training and experience, particularly in customer service roles, while being fluent in German.

Skills & Requirements

Must-have

  • Telephone support for customers
  • Technical support for field technicians
  • Remote diagnostics and problem-solving
  • Ensuring service team KPIs

Nice-to-have

  • Passion for the energy transition
  • Spirit for challenges

Key Requirements

  • Completed training as an installation mechanic SHK, electronics technician for energy and building technology, refrigeration mechatronics technician, or electrical installer
  • Professional experience in customer service
  • Good technical comprehension
  • Fluent German language skills

Work Rights

Not specified

Tailored Resume

Cover Letter