IT Helpdesk Engineer | Central***

ALPHAEUS PTE. LTD.

Singapore
**
Windows os knowledge
Active directory administration
Ms outlook proficiency
** ALPHAEUS PTE. LTD. is seeking an IT Helpdesk Engineer to provide effective technical support to users, ensuring timely resolution of IT-related issues. The ideal candidate should have a minimum of Nitec in any discipline, at least six months of relevant experience, and strong communication skills. **

Job Summary

  • The role involves providing accessible, timely, and professional quality service to resolve technical problems for users.
  • Responsibilities include incident tracking, first and second-level resolution for desktop, LAN, and voice services.
  • Candidates must coordinate employee user account administration including activation, changes, and terminations.

Matching Summary

Match Score: 75

** ALPHAEUS PTE. LTD. is seeking an IT Helpdesk Engineer to provide effective technical support to users, ensuring timely resolution of IT-related issues. The ideal candidate should have a minimum of Nitec in any discipline, at least six months of relevant experience, and strong communication skills. **

Skills & Requirements

Must-have

  • Windows OS knowledge
  • Active Directory administration
  • MS Outlook proficiency
  • Mobile device support
  • LAN and WAN troubleshooting

Nice-to-have

  • Strong communication skills
  • Customer service orientation
  • Prompt response capability

Key Requirements

  • Minimum Nitec qualification in any discipline
  • At least 6 months of IT technical support experience
  • Call centre experience required

Work Rights

Not specified

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