Senior Branch Manager

bmo

1225 McCowan Road, , Canada
Base: $86,000.00 - $160,000.00; bonus/equity: not ...
Exceptional customer service delivery
Sales and service activities
Business development strategies
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects

Job Summary

  • Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.
  • Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction.
  • Attracts, retains, and enables the career development of top talent.

Matching Summary

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.

Salary

Base: $86,000.00 - $160,000.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Sales and service activities
  • Business development strategies
  • Branch business plan development
  • Community network development
  • Customer issue resolution
  • Strategic input and recommendations
  • Risk Management Framework application

Nice-to-have

  • Fosters diversity and inclusion
  • Inspirational goal setting
  • Collaborates across functional groups
  • Talent attraction and development
  • Innovative business strategies
  • Community involvement participation

Key Requirements

  • 7+ years of relevant experience
  • Post-secondary degree or equivalent experience
  • Previous supervisory or management experience
  • Expert knowledge of retail banking products and services
  • Expert knowledge of competitive marketplace and trends
  • Expert knowledge of branch operational processes and policies
  • Expert knowledge of branch technologies, processes, and performance metrics
  • Expert knowledge of applicable regulations, audit standards, and related policies
  • Verbal & written communication skills - In-depth / Expert
  • Analytical and problem solving skills - In-depth / Expert
  • Influence skills - In-depth / Expert
  • Collaboration & team skills - In-depth / Expert
  • Able to manage ambiguity
  • Data driven decision making - In-depth / Expert

Work Rights

Not specified

Tailored Resume

Cover Letter