Hr Service Delivery Representative – Us Benefits/us Leaves Management
Wells Fargo
Not specified; potential for hybrid or remote work based on the context of hr operations.
1+ year hr operations support experience
Working knowledge of us leaves policies
Proficiency with workday or servicenow
Wells Fargo is seeking an HR Service Delivery Representative focused on US Benefits and Leaves Management. This role involves supporting HR processes, managing administrative tasks, and ensuring compliance with HR policies while delivering customer service to internal stakeholders
Job Summary
This role supports the delivery of HR products and processes including benefits, leave management, and records across functional areas.
The position requires proactive engagement in improving processes such as query resolution and transaction processing within internal HR systems.
Candidates must be able to work nights, weekends, and holidays as needed while maintaining strict confidentiality and accuracy.
Matching Summary
Match Score: 75
Wells Fargo is seeking an HR Service Delivery Representative focused on US Benefits and Leaves Management. This role involves supporting HR processes, managing administrative tasks, and ensuring compliance with HR policies while delivering customer service to internal stakeholders.
Skills & Requirements
Must-have
1+ year HR operations support experience
Working knowledge of US Leaves policies
Proficiency with Workday or ServiceNow
Strong analytical skills with attention to detail
Ability to manage high volume administrative tasks
Nice-to-have
Customer service focus with timely response
Experience with incentive plan administration
Ability to build strong client relationships
Knowledge of HR compliance programs
Proactive process improvement mindset
Key Requirements
1+ year Human Resources operations support experience
Working knowledge of HR Benefits function
Understanding of US Leaves policies and procedures
Working knowledge of Microsoft Outlook, Excel, and reporting tools