Supervisor, Data Center Customer Operations

Equinix Inc.

Not specified; not specified; not specified
5 years related experience
Bachelor's degree in engineering
Network and equipment platform knowledge
This role provides immediate supervision to a unit of employees while maintaining critical digital infrastructure that powers the global economy

Job Summary

  • This role provides immediate supervision to a unit of employees while maintaining critical digital infrastructure that powers the global economy.
  • The successful candidate will troubleshoot faults, generate incident reports for customers, and manage preventive maintenance on IBX equipment.
  • Equinix values human connection and bold ideas, offering a supportive environment where team members are empowered to shape their future.

Matching Summary

This role provides immediate supervision to a unit of employees while maintaining critical digital infrastructure that powers the global economy.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5 years related experience
  • Bachelor's degree in engineering
  • Network and equipment platform knowledge
  • Incident report generation
  • Preventive maintenance execution

Nice-to-have

  • Fluent Spanish language skills
  • Portuguese language proficiency
  • High availability infrastructure experience
  • Strong operational discipline
  • Coach team on communication standards

Key Requirements

  • Minimum 5 years of related experience
  • Bachelor's degree in Engineering or equivalent
  • Fluent English (C1 level) required
  • Spanish fluency preferred
  • Portuguese skills good to have

Work Rights

Not specified

Tailored Resume

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