This role acts as a concierge for enterprise service customers, primarily pharmaceutical companies, ensuring prompt and sincere execution of contract terms
Job Summary
This role acts as a concierge for enterprise service customers, primarily pharmaceutical companies, ensuring prompt and sincere execution of contract terms.
The position involves responding to requests and inquiries related to chemical analysis equipment inspection and repair, coordinating schedules between customers, Agilent, and vendors.
The job offers a full-time schedule with remote work options and emphasizes equal opportunity employment without discrimination.
Matching Summary
This role acts as a concierge for enterprise service customers, primarily pharmaceutical companies, ensuring prompt and sincere execution of contract terms.
Skills & Requirements
Must-have
PC business system operation SAP/CRM
Office software proficiency
Japanese and English communication
Customer contract management
Engineer visit scheduling
Nice-to-have
Teamwork
Accuracy
Responsiveness
Flexibility
Proactivity
Key Requirements
TOEIC 600 or equivalent
Science degree or pharmaceutical experience preferred
Basic knowledge of GxP regulations and guidelines
Experience with quotation, order issuance, and billing processes