Patient Coordinator

Ivy Rehab

Springfield, IL, United States
Base: $22-25ph; bonus/equity: bonus incentive oppo...
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Exceptional patient care
World-class customer service
Scheduling appointments
** Ivy Rehab is seeking a Patient Coordinator to enhance patient experience and support clinic operations in Springfield, IL. The role emphasizes collaboration with clinicians, exceptional customer service, and administrative duties, while offering a supportive work environment that fosters personal and professional growth. **

Job Summary

  • Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience, working collaboratively with clinicians and colleagues.
  • Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.
  • Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates, with a culture that promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Matching Summary

Match Score: 75

** Ivy Rehab is seeking a Patient Coordinator to enhance patient experience and support clinic operations in Springfield, IL. The role emphasizes collaboration with clinicians, exceptional customer service, and administrative duties, while offering a supportive work environment that fosters personal and professional growth. **

Salary

Base: $22-25/hr; Bonus/Equity: Bonus incentive opportunities; Benefits: Full benefits package

Skills & Requirements

Must-have

  • Exceptional patient care
  • World-class customer service
  • Scheduling appointments
  • Verifying insurance coverage
  • Collecting payments

Nice-to-have

  • Authenticity and inclusion
  • Passion for exceptional care
  • Positive attitude
  • Eagerness to learn

Key Requirements

  • 2+ years of administrative experience in a healthcare setting
  • Proficiency in Microsoft Office applications
  • Great time management and ability to multi-task
  • Self-motivated with a drive to exceed patient expectations
  • Adaptability with fluctuating workloads

Work Rights

Not specified

Tailored Resume

Cover Letter