Consultor/a Senior Itsm (procesos It Y Cmdb)

DXC Technology

Madrid, Spain
**
Senior itsm process experience
Itil framework knowledge
Cmdb governance and data quality
** DXC Technology is seeking a Senior ITSM Consultant to enhance IT service management processes and CMDB management. The role is based in Spain and requires expertise in IT operations, ITIL frameworks, and strong communication skills. **

Job Summary

  • The role involves analyzing current IT operations and designing target models for processes like Incident, Problem, and Change Management.
  • Candidates must possess strong communication skills to lead transformations in complex environments and manage stakeholder relationships effectively.
  • DXC offers professional development, access to cutting-edge technologies, and a flexible hybrid work model with opportunities for certification.

Matching Summary

Match Score: 75

** DXC Technology is seeking a Senior ITSM Consultant to enhance IT service management processes and CMDB management. The role is based in Spain and requires expertise in IT operations, ITIL frameworks, and strong communication skills. **

Skills & Requirements

Must-have

  • Senior ITSM process experience
  • ITIL framework knowledge
  • CMDB governance and data quality
  • ServiceNow tool implementation
  • Stakeholder management skills
  • English B2/C1 proficiency

Nice-to-have

  • Major Incident management experience
  • Post-mortem analysis participation
  • Pre-sales proposal support
  • Multi-provider environment coordination
  • Continuous improvement initiatives

Key Requirements

  • Extensive IT operations and ITSM consulting experience
  • Proven ability to lead process transformations
  • Minimum English level B2/C1 required

Work Rights

Not specified

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