Front Office Supervisor - Regal Palms

Guest Services, Inc.

Davenport, FL, United States
18.00 usd hourly ph
On-site
Supervising front desk staff
Responding to guest inquiries
Resolving customer complaints
The Front Office Supervisor position at Guest Services, Inc. requires overseeing front desk operations, ensuring excellent guest service, and managing staff. Candidates should possess clerical skills, computer proficiency, and strong interpersonal abilities, with bilingualism as a plus

Job Summary

  • The Front Office Supervisor oversees the front desk clerks and operations, including checking guests in and out, reservations, and monitoring of the switchboard; while ensuring overall excellent guest service.
  • Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

The Front Office Supervisor position at Guest Services, Inc. requires overseeing front desk operations, ensuring excellent guest service, and managing staff. Candidates should possess clerical skills, computer proficiency, and strong interpersonal abilities, with bilingualism as a plus.

Salary

18.00 USD Hourly

Skills & Requirements

Must-have

  • supervising front desk staff
  • responding to guest inquiries
  • resolving customer complaints
  • balancing cash and cash equivalents
  • maintaining safe facility environment
  • professional and positive representation

Nice-to-have

  • bilingual English/Spanish
  • ability to arrange schedules
  • ability to learn new skills
  • ability to problem solve

Key Requirements

  • High School Diploma
  • Clerical skills
  • Computer proficiency
  • Ability to arrange and coordinate schedules
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter