Regional Air Freight Control Tower

A.P. Moller - Maersk

3-5 years airfreight experience
Fluent english communication skills
Excellent chinese language proficiency
The role involves monitoring shipment end-to-end and responding to customer enquiries at a regional level

Job Summary

  • The role involves monitoring shipment end-to-end and responding to customer enquiries at a regional level.
  • Candidates must be responsible for exception case handling including delays, damage, and super urgent cargo.
  • The position requires participating in or leading operational review meetings with key clients to ensure performance stability.

Matching Summary

The role involves monitoring shipment end-to-end and responding to customer enquiries at a regional level.

Skills & Requirements

Must-have

  • 3-5 years airfreight experience
  • Fluent English communication skills
  • Excellent Chinese language proficiency
  • MS Office suite proficiency

Nice-to-have

  • Global forwarder background preferred
  • CW1 system experience preferred
  • Proactive team player attitude
  • Strong organizational skills

Key Requirements

  • Bachelor's degree or above
  • 3-5 years related experience in airfreight
  • Experience in customer service or control tower operations

Work Rights

Not specified

Tailored Resume

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