Travel & Expenses Customer Support - German Speaker

Airbus Portugal SA

Coimbra, Portugal
**
Fluency in english and german
1+ year of work experience
Strong phone contact handling skills
** Airbus Portugal is seeking a German-speaking Travel & Expenses Customer Support representative to join their Coimbra team. The role involves managing customer inquiries, maintaining positive relationships, and providing accurate information regarding Airbus policies and procedures. **

Job Summary

  • The role involves managing incoming phone calls, emails, and chat messages for Airbus travelers.
  • Employees must identify traveler needs and provide accurate information based on company policies and tax laws.
  • The position offers a hybrid working model with diverse career opportunities within Airbus European core countries.

Matching Summary

Match Score: 75

** Airbus Portugal is seeking a German-speaking Travel & Expenses Customer Support representative to join their Coimbra team. The role involves managing customer inquiries, maintaining positive relationships, and providing accurate information regarding Airbus policies and procedures. **

Skills & Requirements

Must-have

  • Fluency in English and German
  • 1+ year of work experience
  • Strong phone contact handling skills

Nice-to-have

  • Service now or GOOGLE workplace knowledge
  • KDS NEO experience preferred
  • Ability to promote best practices

Key Requirements

  • 1+ year of Customer Support experience
  • Fluency in English and German languages
  • Experience with Expense reporting tools

Work Rights

Not specified

Tailored Resume

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