Policy Benefits Manager

AIA Group

Taguig, Philippines
Policy benefits processing
Claims, loans, surrenders, maturities
Team leadership and development
The Policy Benefits Manager is responsible for overseeing the administration and management of policy benefits for AIA, BPI AIA and affiliate life insurance products

Job Summary

  • The Policy Benefits Manager is responsible for overseeing the administration and management of policy benefits for AIA, BPI AIA and affiliate life insurance products.
  • This role ensures that all policy benefits are processed accurately, efficiently, and in compliance with company policies and regulatory requirements.
  • The Policy Benefits Manager will lead a team of generalists and specialists and work closely with other departments to enhance customer satisfaction and operational excellence.

Matching Summary

The Policy Benefits Manager is responsible for overseeing the administration and management of policy benefits for AIA, BPI AIA and affiliate life insurance products.

Skills & Requirements

Must-have

  • Policy benefits processing
  • Claims, loans, surrenders, maturities
  • Team leadership and development
  • Compliance with regulations
  • Customer inquiry resolution
  • Process improvement initiatives

Nice-to-have

  • Empowering employees
  • Finding 'better'
  • Operational excellence
  • Healthier, Longer, Better Lives

Key Requirements

  • Lead a team of generalists and specialists
  • Experience in policy benefits administration
  • Ensure compliance with regulatory requirements
  • Address escalated customer inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter