Auto Claims Advisor

Aviva

Dartmouth, CA
Base: not specified; bonus/equity: eligibility for...
Hybrid
Auto claims process expertise
Customer service skills
Ability to work in digital environment
As an Intermediate Auto Claims Advisor, you will be the customer’s first point of contact when they need assistance, guiding them through the claims process and making decisions on the best course of action

Job Summary

  • As an Intermediate Auto Claims Advisor, you will be the customer’s first point of contact when they need assistance, guiding them through the claims process and making decisions on the best course of action.
  • Aviva offers a compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • This role supports professional development and education, offers a hybrid flexible work model, and fosters an inclusive culture focused on care, commitment, community, and confidence.

Matching Summary

As an Intermediate Auto Claims Advisor, you will be the customer’s first point of contact when they need assistance, guiding them through the claims process and making decisions on the best course of action.

Salary

Base: Not specified; Bonus/Equity: Eligibility for annual bonus; Benefits: Retirement savings, share plan, health benefits, personal wellness

Skills & Requirements

Must-have

  • Auto claims process expertise
  • Customer service skills
  • Ability to work in digital environment
  • Shift availability Monday to Friday 8am-6pm
  • Hybrid work model
  • Call center experience

Nice-to-have

  • Empathic and motivated
  • Genuine curiosity for process improvement
  • Positive organizational culture contribution
  • Collaboration and inclusion focus

Key Requirements

  • 1-2 years auto claims adjusting experience
  • 1-2 years call center experience
  • CIP designation or working towards designation
  • Located in Nova Scotia

Work Rights

Located in Nova Scotia

Tailored Resume

Cover Letter