Cs Officer (call Centre - Insurance) At Health / Beauty Care

Me2Works

Sheung Wan, Hong Kong
On-site
Insurance enquiry handling
Policy eligibility
Case status updates
Me2Works is seeking a Customer Service Officer for their call center specializing in insurance and medical support. The role involves handling customer inquiries, appointment bookings, and providing quality service in a busy environment

Job Summary

  • Mainly responsible for insurance enquiry - general enquiry, policy eligibility, case status and etc by all channel such as phone, email and etc.
  • Assist in network provider and panel medical services support, follow up and liaise with relevant parties, appointment bookings, patient registration and general administration work.
  • We offer competitive remuneration package and attractive terms to the right candidate.

Matching Summary

Match Score: 75

Me2Works is seeking a Customer Service Officer for their call center specializing in insurance and medical support. The role involves handling customer inquiries, appointment bookings, and providing quality service in a busy environment.

Skills & Requirements

Must-have

  • insurance enquiry handling
  • policy eligibility
  • case status updates
  • medical pre-approval
  • customer and corporate clients

Nice-to-have

  • proactive and independent work
  • good team player

Key Requirements

  • 2 years or above experience
  • Diploma or above
  • Excellent customer services skill experience

Work Rights

Not specified

Tailored Resume

Cover Letter