Retail Team Leader

Warner Bros. Discovery UK

London, United Kingdom
Base: £16.80 ph; bonus/equity: not specified; bene...
On-site
Exceptional customer service
In-depth product knowledge
Leading a team
You will be supporting the Manager and leading the team at Kings Cross Station to deliver exceptional customer service to all, by utilising interpersonal skills, a passion for the brand, and in-depth product knowledge

Job Summary

  • You will be supporting the Manager and leading the team at Kings Cross Station to deliver exceptional customer service to all, by utilising interpersonal skills, a passion for the brand, and in-depth product knowledge.
  • Assisting and deputising for the Store Manager with the day-to-day operations of the store including scheduling, sales analysis, and commercial reporting.
  • Benefits include £16.80 per hour, 25 days holiday (pro rata), GymPass, and exclusive access to HBO Max and our Screeners App.

Matching Summary

You will be supporting the Manager and leading the team at Kings Cross Station to deliver exceptional customer service to all, by utilising interpersonal skills, a passion for the brand, and in-depth product knowledge.

Salary

Base: £16.80 per hour; Bonus/Equity: Not specified; Benefits: 25 days holiday (pro rata), GymPass, Exclusive access to HBO Max and our Screeners App, Discount towards tickets within the tour, Free tickets for our nearest and dearest, on selected days (up to 8 tickets), Option to join our pension and private healthcare schemes

Skills & Requirements

Must-have

  • Exceptional customer service
  • In-depth product knowledge
  • Leading a team
  • Shop presentation standards
  • Manual handling
  • Fast-paced environment

Nice-to-have

  • Passion for the brand
  • Storytelling
  • Creative problem-solving

Key Requirements

  • Flexible approach to additional working hours
  • Enthusiasm and passion for Harry Potter brand
  • Excellent knowledge of Harry Potter brand

Work Rights

Not specified

Tailored Resume

Cover Letter