Barclays is seeking a Customer Relations Officer – Complaints to provide high-quality customer service, addressing inquiries and concerns while collaborating with various teams. The ideal candidate should have strong communication skills and experience in customer service, with an emphasis on handling complaints professionally. The role offers training, career development opportunities, and a hybrid work environment
Job Summary
The role involves addressing customer questions, concerns, and requests regarding accounts, products, and services in a timely manner.
Candidates will undergo a structured 7-week full-time training program covering telephony skills and complaints handling.
The position offers a hybrid work arrangement based in Northampton with opportunities for career growth within the bank.
Matching Summary
Match Score: 85
Barclays is seeking a Customer Relations Officer – Complaints to provide high-quality customer service, addressing inquiries and concerns while collaborating with various teams. The ideal candidate should have strong communication skills and experience in customer service, with an emphasis on handling complaints professionally. The role offers training, career development opportunities, and a hybrid work environment.