Service Manager

Bridgestone Retail Operations (BSRO)

Fitchburg, US
Base: $20.60 - $30.90; bonus/equity: 2,000 usd sig...
Manage customer relationships
Lead and train technicians
Oversee store operations
Combining in-depth automotive repair knowledge with exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers

Job Summary

  • Combining in-depth automotive repair knowledge with exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers.
  • You will select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
  • Bridgestone offers competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages, and a 401k plan.

Matching Summary

Combining in-depth automotive repair knowledge with exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers.

Salary

Base: $20.60 - $30.90; Bonus/Equity: 2,000 USD Sign-on Bonus (1st time hires only); Benefits: Medical, Dental, Vision, Paid vacation, holidays, 401(k) match, On demand pay

Skills & Requirements

Must-have

  • Manage customer relationships
  • Lead and train technicians
  • Oversee store operations
  • Drive sales and revenue generation
  • Ensure customer satisfaction and retention

Nice-to-have

  • Championing diverse perspectives
  • Building long-term relationships
  • Enhancing operational efficiency
  • Fostering co-creation opportunities

Key Requirements

  • High School Diploma or equivalent
  • 4 years auto service technical experience
  • 1 year service manager or writer experience
  • Problem solving customer complaints
  • Manage inventory, scheduling, equipment
  • Lead and coach others
  • Recruit and select technicians
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter