Customer Service Representative - Lab

MultiCare

Tacoma, WA, US
Base: $22.97 - $33.38 usd; bonus/equity: not speci...
High school diploma or equivalent
Minimum one year of laboratory experience
Telephone-based customer service skills
The Customer Service Representative is responsible for daily administrative functions ensuring high-level customer service and maintaining patient confidentiality

Job Summary

  • The Customer Service Representative is responsible for daily administrative functions ensuring high-level customer service and maintaining patient confidentiality.
  • Incumbents handle telephone communications, document client interactions, perform specimen accessioning, and manage courier vehicle maintenance and dispatch.
  • MultiCare offers a comprehensive benefits package including competitive salary, medical, dental, retirement benefits, and paid time off.

Matching Summary

The Customer Service Representative is responsible for daily administrative functions ensuring high-level customer service and maintaining patient confidentiality.

Salary

Base: $22.97 - $33.38 USD; Bonus/Equity: Not specified; Benefits: Competitive salary, medical, dental, retirement, PTO

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • Minimum one year of laboratory experience
  • Telephone-based customer service skills

Nice-to-have

  • MA-P license for assigned areas
  • Experience with data management systems
  • Commitment to patient confidentiality

Key Requirements

  • High School diploma or equivalent
  • One year of laboratory or customer service experience
  • MA-P license depending on assigned area

Work Rights

Not specified

Tailored Resume

Cover Letter