Intake Coordinator - Senior Network Health - Full Time - Days

Mohawk Valley Health System

Utica, US
Base: $19.00 - $23.00 ph; bonus/equity: not specif...
On-site
Home care services knowledge
Community resources knowledge
Electronic medical record (emr) documentation
The Intake Coordinator/Insurance Authorization Specialist is responsible for the daily operational aspects of the referral process, acting as a liaison between the Clinical Department and the insurer to ensure authorizations are obtained

Job Summary

  • The Intake Coordinator/Insurance Authorization Specialist is responsible for the daily operational aspects of the referral process, acting as a liaison between the Clinical Department and the insurer to ensure authorizations are obtained.
  • This role requires a strong working knowledge of Home Care Services and community resources, functioning as a resource to internal and external referral services and providers.
  • Responsibilities include obtaining patient referrals, securing initial insurance authorizations, documenting status in the EMR, and coordinating caller information needs for timely referral completion.

Matching Summary

The Intake Coordinator/Insurance Authorization Specialist is responsible for the daily operational aspects of the referral process, acting as a liaison between the Clinical Department and the insurer to ensure authorizations are obtained.

Salary

Base: $19.00 - $23.00 Per Hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Home Care Services knowledge
  • Community resources knowledge
  • Electronic Medical Record (EMR) documentation
  • Call center processes and equipment
  • Insurance regulation documentation

Nice-to-have

  • Mentoring and developing new staff
  • Technical support to staff
  • Liaison between departments and insurers

Key Requirements

  • 1-3 years medical office/customer service experience
  • High School diploma

Work Rights

Not specified

Tailored Resume

Cover Letter