Supervisor Collections - Remote

Ryder

Multiple Locations
$68k to $74k (ca, co, ct, hi, nj, ny, wa); minimum...
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Manage day-to-day operations
Customer interaction and issue resolution
Performance management of staff
** Ryder is seeking a Supervisor for their Collections department to oversee daily operations, staff performance, and customer interactions, primarily in a remote capacity. Candidates should have significant management experience in collections or finance, alongside strong communication and problem-solving skills. **

Job Summary

  • Oversees the day-to-day activities of Collection Specialists, including hiring, performance management, and metrics, to ensure effective and efficient support.
  • Works on complex collection and customer issue escalations, reviews and approves default packages and credit memos.
  • Ryder offers comprehensive health and welfare benefits, paid time off, and a 401(k) retirement savings plan.

Matching Summary

Match Score: 75

** Ryder is seeking a Supervisor for their Collections department to oversee daily operations, staff performance, and customer interactions, primarily in a remote capacity. Candidates should have significant management experience in collections or finance, alongside strong communication and problem-solving skills. **

Salary

$68K to $74K (CA, CO, CT, HI, NJ, NY, WA); Minimum Pay Range: $65,000.00; Maximum Pay Range: $75,000.00; Pay Type: Salaried

Skills & Requirements

Must-have

  • Manage day-to-day operations
  • Customer interaction and issue resolution
  • Performance management of staff
  • Work analysis and staffing
  • Quality assurance and continuous improvement

Nice-to-have

  • Ability to influence constituents
  • Problem-solving and decision-making skills
  • Coaching and constructive feedback delivery

Key Requirements

  • 5+ years related business work experience
  • 5+ years management or Supervisory experience
  • Bachelor Degree in Business/Accounting/Finance preferred

Work Rights

Not specified

Tailored Resume

Cover Letter