Guest Experience Lead | Mall In Columbia

Lululemon

Columbia, MD, USA
Base: $22.50 - $25.89ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead from the floor
Conducting technical product education
Lululemon is seeking a Guest Experience Lead for their store in Columbia, MD, responsible for enhancing guest interactions and driving sales performance. The ideal candidate will have retail experience, a passion for customer service, and the ability to lead a team effectively

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves acting as the Supervisor on Duty to assess business needs, motivate the team to drive daily sales targets, and maintain operational excellence.
  • Employees are eligible for competitive compensation including a target bonus of $2.00/hour, extended health benefits, and extensive development course offerings.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their store in Columbia, MD, responsible for enhancing guest interactions and driving sales performance. The ideal candidate will have retail experience, a passion for customer service, and the ability to lead a team effectively.

Salary

Base: $22.50 - $25.89/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Conducting technical product education

Nice-to-have

  • Experience in leading delegated tasks
  • Mentoring or assisting peers
  • Creating inclusive environment

Key Requirements

  • Legally authorized to work in the country
  • Reliable transportation methods
  • Availability for varied shifts including weekends and holidays

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter