Distribution Customer Assistant

Michelin

Montbonnot, France
Base: €2,130-€2,300 gross fixed monthly; bonus/equ...
Customer relationship management
Call center experience
Planning intervention scheduling
Your role will be to take charge of coordinating breakdown interventions throughout France, involving receiving and making phone calls, coordinating with technical teams, and managing intervention files

Job Summary

  • Your role will be to take charge of coordinating breakdown interventions throughout France, involving receiving and making phone calls, coordinating with technical teams, and managing intervention files.
  • We are looking for talent trained in remote customer relations with a first successful experience in a call center, ideally in intervention planning.
  • We value your work and commitment with performance bonuses, a fixed and variable salary between €2130 and €2300 gross fixed monthly plus an annual bonus of 9% on objective achievement.

Matching Summary

Your role will be to take charge of coordinating breakdown interventions throughout France, involving receiving and making phone calls, coordinating with technical teams, and managing intervention files.

Salary

Base: €2130-€2300 gross fixed monthly; Bonus/Equity: 9% annual bonus on objective achievement; Benefits: Performance bonuses, CSE offers, restaurant tickets, Michelin Group shareholding plan, comprehensive health insurance, provident coverage, savings plan with company matching (PEE/PERCOL)

Skills & Requirements

Must-have

  • Customer relationship management
  • Call center experience
  • Planning intervention scheduling
  • Proficiency in office tools
  • Proficiency in digital tools
  • Proficiency in telephone tools

Nice-to-have

  • Customer orientation
  • Organizational skills
  • Autonomy
  • Rigor
  • Positive mindset
  • Team spirit

Key Requirements

  • First experience in call center
  • Experience in intervention planning

Work Rights

Not specified

Tailored Resume

Cover Letter