Priority Banking Service Relationship Manager (johor)

Hong Leong Bank

Batu Pahat, Johor, Malaysia
Customer service standards enforcement
Client issue resolution
Sales referral to rms
The role involves managing client service satisfaction and resolving customer concerns

Job Summary

  • The role involves managing client service satisfaction and resolving customer concerns.
  • Candidates will engage customers and build trust while attending to their banking needs.
  • The bank emphasizes a digital approach to enhance customer experience and employee growth.

Matching Summary

The role involves managing client service satisfaction and resolving customer concerns.

Skills & Requirements

Must-have

  • Customer service standards enforcement
  • Client issue resolution
  • Sales referral to RMs

Nice-to-have

  • Highly motivated and result-driven
  • Excellent interpersonal skills
  • Building sustainable relationships

Key Requirements

  • Undergraduate degree in related field
  • 3-5 years of relevant experience
  • Proficient in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter