Senior Service Supervisor, Field Service

Otis

Mississauga, Ontario, Canada
**
Field safety management
Customer satisfaction
Operational leadership
** Otis is seeking a Senior Service Supervisor for its Field Service team in Mississauga, Ontario. The role focuses on managing and training field staff, ensuring safety and customer satisfaction, while leading operational efforts in a global leader in the elevator and escalator industry. **

Job Summary

  • The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety.
  • This individual will also lead operational efforts and ensure superior customer satisfaction.
  • We offer you remuneration in accordance with local standards plus: Customize for local benefits here including vacation and bonuses.

Matching Summary

Match Score: 75

** Otis is seeking a Senior Service Supervisor for its Field Service team in Mississauga, Ontario. The role focuses on managing and training field staff, ensuring safety and customer satisfaction, while leading operational efforts in a global leader in the elevator and escalator industry. **

Skills & Requirements

Must-have

  • Field safety management
  • Customer satisfaction
  • Operational leadership
  • Technical support
  • Route schedule management

Nice-to-have

  • Talent driven company
  • Crisis-proof industry
  • Diverse global team
  • Innovation legacy

Key Requirements

  • At least 5 years relevant work experience
  • Experience leading a team of technicians preferred
  • High school education required; BA/BS degree preferred
  • Strong computer and technology skills

Work Rights

Not specified

Tailored Resume

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