Supply Chain Excellence & Customer Care Manager

Opella

Philippines
Not specified
Order to serve process management
3pl vendor management under budget
Erp sap knowledge required
Opella is seeking a Supply Chain Excellence & Customer Care Manager in the Philippines to oversee order management, warehousing, and distribution processes. The ideal candidate will ensure alignment with customer expectations and internal policies while maintaining budget adherence

Job Summary

  • The role leads Order to Serve, warehousing, and distribution processes to ensure alignment with business expectations and customer needs.
  • Opella is a B Corp certified self-care challenger with over 100 loved brands and a mission to bring health to half a billion consumers.
  • The position requires managing complex environments while executing product allocation plans and maquilas plans with excellence.

Matching Summary

Match Score: 85

Opella is seeking a Supply Chain Excellence & Customer Care Manager in the Philippines to oversee order management, warehousing, and distribution processes. The ideal candidate will ensure alignment with customer expectations and internal policies while maintaining budget adherence.

Skills & Requirements

Must-have

  • Order to Serve process management
  • 3PL vendor management under budget
  • ERP SAP knowledge required
  • Customer complaint resolution
  • Reverse logistics execution
  • Joint business planning with clients

Nice-to-have

  • Strategic thinking and innovation
  • Relationship builder and negotiator
  • Experience in OTC sector leaders
  • Regulatory environment knowledge
  • QMS standards adherence
  • Challenger mindset culture fit

Key Requirements

  • Knowledge of ERP (SAP)
  • Experience in similar functions in OTC sector
  • Budget management experience
  • Basic knowledge of regulatory environment and QMS

Work Rights

Not specified

Tailored Resume

Cover Letter