Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
$60,000-$85,000 annually; anticipyted starting pyy...
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Resolve support tickets
Implement system enhancements
Develop reports and dashboards
** Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, creating reports, and training new users, contributing directly to the overall customer experience. **

Job Summary

  • As a member of a cross-functional team, the DFC Business Systems Analyst I resolve support tickets, implement system enhancements and automation, develop reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, and vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, creating reports, and training new users, contributing directly to the overall customer experience. **

Salary

$60,000-$85,000 annually; Anticipated starting pay $60,000-$70,000; Not specified

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports and dashboards
  • Onboard and train new users
  • Scripting and automation tools
  • Power BI and analytical software
  • Customer service and communication skills

Nice-to-have

  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and improvement
  • Teamwork and clear communication
  • Customer service orientation

Key Requirements

  • Experience with ticketing systems
  • Familiarity with JavaScript, Python, SQL, Excel, Power BI
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting skills
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter