Senior Client Success Manager

Abbott

Kansas City, MO, United States
Base: $78,000.00 – $156,000.00; bonus/equity: not ...
Hybrid (20% travel)
Client relationship management
Consultative sales approach
Data reporting and analysis
Abbott is seeking a Senior Client Success Manager to enhance relationships with key National Accounts in their Toxicology business unit. The ideal candidate will have a background in customer relations, strong organizational skills, and the ability to analyze data, while benefitting from Abbott's extensive career development and health benefits

Job Summary

  • Abbott is a global healthcare leader offering career development, excellent benefits, and a diverse inclusive work environment.
  • The Senior Client Success Manager will build and sustain relationships with top revenue clients, supporting growth and providing concierge-level service.
  • The role involves troubleshooting, training, business reviews, supporting sales efforts, and monitoring client risk with a minimum of 20% travel.

Matching Summary

Match Score: 85

Abbott is seeking a Senior Client Success Manager to enhance relationships with key National Accounts in their Toxicology business unit. The ideal candidate will have a background in customer relations, strong organizational skills, and the ability to analyze data, while benefitting from Abbott's extensive career development and health benefits.

Salary

Base: $78,000.00 – $156,000.00; Bonus/Equity: Not specified; Benefits: free medical coverage, retirement savings plan, tuition reimbursement, student debt program

Skills & Requirements

Must-have

  • client relationship management
  • consultative sales approach
  • data reporting and analysis
  • Microsoft Office proficiency
  • CRM and digital conference tools
  • 20% travel requirement

Nice-to-have

  • knowledge of Abbott eScreen products
  • experience in drug testing or Occupational Health
  • strong organizational skills
  • excellent communication skills
  • ability to work independently and in teams
  • time-management skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3-5 years professional experience
  • experience managing customer relations daily
  • proficient in Microsoft Excel and CRM platforms

Work Rights

Not specified

Tailored Resume

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