The Service Manager position provides dedicated account(s) responsibility for the planning, organizing and coordination of large or complex field service projects frequently exceeding $200k
Job Summary
The Service Manager position provides dedicated account(s) responsibility for the planning, organizing and coordination of large or complex field service projects frequently exceeding $200k.
Plan, organize, and coordinate all aspects of large or complex field service projects for new equipment, MODs, scheduled maintenance, emergency services, contracts, and training initiatives.
Act as the key communication link between customer service, engineering, and other departments, ensuring all safety rules and policies are followed.
Matching Summary
The Service Manager position provides dedicated account(s) responsibility for the planning, organizing and coordination of large or complex field service projects frequently exceeding $200k.
Skills & Requirements
Must-have
Manage complex field service projects
Financial management of service projects
Define and communicate scope of work
Select and direct contractors
Coordinate service technician travel
Approve service labor and expenses
Resolve open field issues
Lead Integrated Planning Sessions
Nice-to-have
People-centric leadership
Purpose-driven growth
Kaizen events
Bi-lingual skills
Key Requirements
Bachelor's degree and 8 years experience
Two-year diploma/certificate and 10 years experience