Soft Services Manager

jll.co.in

Andover, MA, US
Base: 126,500.00 – 138,000.00 usd py; bonus/equity...
Operational and business support
Vendor performance assessments
Client satisfaction
The Soft Services Manager is primarily responsible for supporting and managing the operational, business and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments

Job Summary

  • The Soft Services Manager is primarily responsible for supporting and managing the operational, business and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments.
  • The role will ensure compliance, financial, and business support systems, and scheduled compliance are met within the controlled environment of a dynamic Life Science account.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

The Soft Services Manager is primarily responsible for supporting and managing the operational, business and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments.

Salary

Base: 126,500.00 – 138,000.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • operational and business support
  • vendor performance assessments
  • client satisfaction
  • compliance and financial systems
  • people management for services
  • strategic business programs
  • innovative and sustainable business processes

Nice-to-have

  • hospitality mindset
  • continuous improvement
  • collaborative management style
  • fostering a supportive culture

Key Requirements

  • Minimum 5 years’ direct experience
  • Undergraduate degree in business management, hospitality, facilities or related field
  • Strong technical knowledge of financial software, procurement systems, databases, Microsoft Office programs
  • Strong knowledge and familiarity navigating CMMS system
  • Business acumen including financial planning and analysis
  • Candidates must be authorized to work in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter