Customer Service Agent With Italian (m/f/d)

Capita

Sofia, Bulgaria
Fluent in italian (c1 or higher)
Customer-focused and organized
Proficient with digital tools
You will be the point of contact for customers, handling incoming calls and messages

Job Summary

  • You will be the point of contact for customers, handling incoming calls and messages.
  • You will provide clear solutions to customer inquiries and collaborate with other departments as needed.
  • Capita promotes an inclusive environment where merit and passion make a difference.

Matching Summary

You will be the point of contact for customers, handling incoming calls and messages.

Skills & Requirements

Must-have

  • Fluent in Italian (C1 or higher)
  • Customer-focused and organized
  • Proficient with digital tools

Nice-to-have

  • Flexible and available for shifts
  • Strong communication skills
  • Team-oriented environment

Key Requirements

  • Fluent in Italian
  • Experience in customer service
  • Ability to work in a hybrid model

Work Rights

Not specified

Tailored Resume

Cover Letter