$48 718 - $66 987pyear; not specified; not specifi...
Hybrid
Front-line support
Sales tools support
Customer satisfaction and retention
The successful candidate will be responsible for all of Beneva’s communication with the sales partners and clients
Job Summary
The successful candidate will be responsible for all of Beneva’s communication with the sales partners and clients.
Provide front-line support to financial security advisors, brokers, and MGAs who have inquiries on Beneva’s life and health products and disability insurance.
Meet and exceed the call center’s targets and objectives including call quality and call handle time.
Matching Summary
The successful candidate will be responsible for all of Beneva’s communication with the sales partners and clients.
Salary
$48 718 - $66 987/year; Not specified; Not specified
Skills & Requirements
Must-have
front-line support
sales tools support
customer satisfaction and retention
call center targets
problem-solving skills
French communication skills
Nice-to-have
active participant and innovator
enhance productivity and efficiency
promote value-added products
Key Requirements
Minimum College Diploma/University Degree
3-5 years customer service/sales/call center experience
Savings and Investments and Life and disability insurance industry experience