Director, Customer Success

Jobgether

Ireland, Ireland
On-site
Scale customer success organization
Drive measurable business outcomes
Partner with sales product engineering
Jobgether is seeking a Director of Customer Success in Ireland to lead and scale the Customer Success organization across the EMEA region. The role involves engaging with enterprise customers to ensure they derive value from a complex data and AI platform, while also transforming the customer journey through operational efficiency and collaboration with various internal teams

Job Summary

  • You will shape and scale the Customer Success organization across the EMEA region for a complex data and AI platform.
  • This role combines executive-level customer engagement with operational transformation to drive sustainable revenue growth.
  • You will directly influence product direction through deep customer insight while leading a regional team.

Matching Summary

Match Score: 85

Jobgether is seeking a Director of Customer Success in Ireland to lead and scale the Customer Success organization across the EMEA region. The role involves engaging with enterprise customers to ensure they derive value from a complex data and AI platform, while also transforming the customer journey through operational efficiency and collaboration with various internal teams.

Skills & Requirements

Must-have

  • Scale Customer Success organization
  • Drive measurable business outcomes
  • Partner with Sales Product Engineering

Nice-to-have

  • Thrives in fast-growing environment
  • Build structure and scale teams
  • Executive-level customer engagement

Key Requirements

  • Senior leadership experience
  • Enterprise SaaS background
  • EMEA regional scope

Work Rights

Not specified

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