Mastercard's Program aligned Site Reliability Engineering (SRE) teams are dedicated to delivering a seamless experience for our customers by maintaining every aspect of our Programs infrastructure and technology ecosystem to the highest standards
Job Summary
Mastercard's Program aligned Site Reliability Engineering (SRE) teams are dedicated to delivering a seamless experience for our customers by maintaining every aspect of our Programs infrastructure and technology ecosystem to the highest standards.
In this role, you will join our Payments Network SRE team and take ownership of continuously assessing and elevating the end to end service quality of our platform.
Leverage automation and AI technologies to enhance proactive issue detection, enable self-healing capabilities, reducing Mean Time to Detect (MTTD) and Mean Time to Mitigate (MTTM).
Matching Summary
Mastercard's Program aligned Site Reliability Engineering (SRE) teams are dedicated to delivering a seamless experience for our customers by maintaining every aspect of our Programs infrastructure and technology ecosystem to the highest standards.
Skills & Requirements
Must-have
Site Reliability Engineering
Payments Network SRE
monitoring and alerting
capacity analysis
root cause analysis
packet level debugging
Infrastructure as Code tools
Nice-to-have
continuous learning and knowledge sharing
AI technologies
vendor hardware evaluation
Key Requirements
5–10 years of experience in SRE
3+ years supporting e-commerce, financial services, or large scale SaaS platforms
Excellent infrastructure troubleshooting skills
Strong hands on experience with observability and monitoring tools
Familiarity with network telemetry tools
Proficiency in packet level debugging
Broad understanding of end to end infrastructure
Experience with automation and Infrastructure as Code tools
Excellent communication skills
Demonstrated ability to troubleshoot complex production issues
Experience partnering with development teams
Strong understanding of monitoring and observability ecosystems