Technical Assessor (temuco)

Roche UK

Temuco, Chile
On-site
Second level technical support
Installation and configuration of equipment
Advanced technical support to clients
Roche UK is seeking a Technical Assessor for their Temuco, Chile location, focusing on providing technical support, installation, and maintenance of medical equipment. The ideal candidate should have significant experience in a similar role, particularly with Roche's medical devices, and be proficient in English and Office tools

Job Summary

  • Lead the installation and configuration of equipment, coordinating with Applications and IT, and manage low or medium complexity implementation projects ensuring quality and compliance.
  • Provide advanced technical support to the client, resolving complex queries and claims, advising on optimal equipment use, and participating in technical demonstrations.
  • Ensure the health of the installed base through digital tools, remote solutions, and efficient self-management of corrective and preventive maintenance, along with adequate documentation and traceability.

Matching Summary

Match Score: 85

Roche UK is seeking a Technical Assessor for their Temuco, Chile location, focusing on providing technical support, installation, and maintenance of medical equipment. The ideal candidate should have significant experience in a similar role, particularly with Roche's medical devices, and be proficient in English and Office tools.

Skills & Requirements

Must-have

  • Second level technical support
  • Installation and configuration of equipment
  • Advanced technical support to clients
  • Transferring knowledge to service team
  • Digital tools for installed base health

Nice-to-have

  • Open dialogue and genuine connections
  • Personal expression and creativity
  • Thriving personally and professionally

Key Requirements

  • University or technical degree in Electronics, Mechanics, or related areas
  • Minimum 8 years of experience in similar roles
  • Minimum 3 years of experience on Roche platforms
  • Intermediate English level
  • Intermediate Office tools proficiency

Work Rights

Not specified

Tailored Resume

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