Senior Specialist, Customer Account Representative

Newyorkbioconnect

North Wales, Pennsylvania, USA
Base: $117,000.00 - $184,200.00; bonus/equity: eli...
**
Sap order management
Customer order management
Distributor agreement analysis
** Newyorkbioconnect is seeking a Senior Specialist, Customer Account Representative to manage customer relationships and order management for various clients, including wholesalers and government agencies. The role requires strong problem-solving skills, proficiency in SAP, and effective communication to ensure customer satisfaction and compliance. **

Job Summary

  • The Senior Specialist, Customer Account Representative serves as the designated point of contact for customer activities and programs, relative to the order management of all Company's products.
  • Key Responsibilities include acting as a central point of contact for assigned customers, partnering with National Account Executives, and serving as a liaison between customers and internal organizations.
  • The successful candidate will be eligible for annual bonus and long-term incentive, if applicable, and offered a comprehensive package of benefits including medical, dental, vision, and retirement benefits.

Matching Summary

Match Score: 75

** Newyorkbioconnect is seeking a Senior Specialist, Customer Account Representative to manage customer relationships and order management for various clients, including wholesalers and government agencies. The role requires strong problem-solving skills, proficiency in SAP, and effective communication to ensure customer satisfaction and compliance. **

Salary

Base: $117,000.00 - $184,200.00; Bonus/Equity: Eligible for annual bonus and long-term incentive; Benefits: Comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Skills & Requirements

Must-have

  • SAP Order Management
  • Customer order management
  • Distributor agreement analysis
  • Product launch support
  • Cross-functional collaboration

Nice-to-have

  • Anticipate and solve problems
  • Optimize operations and champion change
  • Strong business judgment
  • Effective collaboration skills

Key Requirements

  • Bachelor's degree (BS/BA)
  • Minimum of 3 years’ experience
  • Proficiency in Microsoft applications
  • Ability to work hybrid

Work Rights

Not specified

Tailored Resume

Cover Letter