This role involves acting as the first responder for production incidents to ensure quick triage and resolution of critical issues
Job Summary
This role involves acting as the first responder for production incidents to ensure quick triage and resolution of critical issues.
The successful candidate will collaborate with development and architecture teams to improve observability, logging, and alerting across the application stack.
You will be part of a collaborative global team building innovative solutions for CSG's largest customers in the telecommunications industry.
Matching Summary
This role involves acting as the first responder for production incidents to ensure quick triage and resolution of critical issues.
Skills & Requirements
Must-have
AWS Cloud Native application management
Production incident triage and resolution
CI/CD tools experience Azure DevOps preferred
Scripting proficiency Python or Bash
Relational database knowledge PostgreSQL SQL Server
Nice-to-have
Telecom billing domain exposure
Mentoring junior engineers
Global team collaboration across time zones
Agile ceremony participation
Key Requirements
Bachelor's degree in Computer Science or related field
Minimum 3 years experience managing enterprise applications