This pivotal role involves managing key client relationships, overseeing service delivery, and ensuring the seamless operation of our enterprise payment solutions
Job Summary
This pivotal role involves managing key client relationships, overseeing service delivery, and ensuring the seamless operation of our enterprise payment solutions.
Lead the end-to-end service delivery process, ensuring compliance with Service Level Agreements (SLAs) and client expectations.
A competitive salary as well as subsidised medical and personal insurance, novated leasing options and employee share scheme.
Matching Summary
This pivotal role involves managing key client relationships, overseeing service delivery, and ensuring the seamless operation of our enterprise payment solutions.
Skills & Requirements
Must-have
enterprise payment solutions
service delivery management
payments technology expertise
financial software systems
cloud technologies
client relationship management
Nice-to-have
curious, motivated, and forward-thinking
open, collaborative, entrepreneurial, passionate and above all fun
Key Requirements
Proven experience in service delivery roles
In-depth knowledge of payment systems
Experience with financial software systems
Ability to log into mainframe systems
Excellent verbal and written communication abilities
Strong problem-solving capabilities
Demonstrated experience in leading and developing high-performing teams
Familiarity with compliance, security, and regulatory requirements