Digital Managed Services Associate - Oracle Epm, Fccs (u.s. Or Canada)

Huron Consulting Group Inc

United States of America
Base: $95,000 - $120,000; bonus/equity: $11,400 - ...
Fully remote
Oracle epm financial close
Client issue resolution
Service performance monitoring
The Managed Services Associates plays a crucial role in ensuring the successful delivery of managed services to clients

Job Summary

  • The Managed Services Associates plays a crucial role in ensuring the successful delivery of managed services to clients.
  • This role involves supporting the managed services team, resolving client issues, and ensuring high-quality service delivery.
  • The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.

Matching Summary

The Managed Services Associates plays a crucial role in ensuring the successful delivery of managed services to clients.

Salary

Base: $95,000 - $120,000; Bonus/Equity: $11,400 - $21,600 (annual incentive); Benefits: Medical, dental, vision, wellness programs

Skills & Requirements

Must-have

  • Oracle EPM Financial Close
  • Client issue resolution
  • Service performance monitoring
  • Service level agreements (SLAs)

Nice-to-have

  • Customer-centric mindset
  • Continuous improvement strategies
  • ITIL service management frameworks

Key Requirements

  • Minimum 4 years of experience in Oracle EPM Financial Close
  • Bachelor’s degree in IT or Business Administration
  • At least one Oracle EPM certification (level 2 support)
  • Proven expertise on FCCS incidents and service requests

Work Rights

Not specified

Tailored Resume

Cover Letter