The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards
Job Summary
The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards.
The role involves monitoring, developing, and coordinating the QA Audit team's efforts to ensure strong compliance, operational, and security controls.
We offer benefits, programs, and perks that support you in every aspect of your life, including medical, dental, and vision insurance, 401(k) with employer match, and paid leave.
Matching Summary
The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards.
Skills & Requirements
Must-have
Quality Assurance Audit team oversight
Monitor regulatory guidelines
Develop QA Audit team performance
Investor Specific audits
Mortgage industry experience
Functional knowledge in collections and default management
Nice-to-have
Show up for customers and community
Empowering employees and innovative solutions
Adapt to changing conditions and creativity
Collaborate to identify solutions
Key Requirements
6-8 years quality assurance/quality control experience
4+ years mortgage industry experience
2+ years’ management experience
Bachelor's degree, preferred
Knowledge of industry regulatory laws (FDCPA, RESPA, UDAAP, TILA)