Customer Success Operations Manager - Us

PubMatic

Gurugram, India
Not specified; not specified; benefits include hea...
**
3 to 5 years ad-tech experience
Programmatic advertising knowledge
Ssp publisher monetization expertise
** PubMatic is seeking a Customer Success Operations Manager to support mid-market publisher clients by optimizing ad operations and delivering excellent customer service. The ideal candidate should have 3-5 years of experience in ad tech, strong operational skills, and the ability to manage technical integrations and client relationships effectively. **

Job Summary

  • This role requires combining ad operations knowledge with technical thinking to support mid-market publisher clients.
  • The successful candidate will manage US regional accounts on the PubMatic SSP Platform while ensuring on-time technical integrations.
  • PubMatic offers a hybrid work schedule with benefits including healthcare insurance, paternity/maternity leave, and catered lunches.

Matching Summary

Match Score: 75

** PubMatic is seeking a Customer Success Operations Manager to support mid-market publisher clients by optimizing ad operations and delivering excellent customer service. The ideal candidate should have 3-5 years of experience in ad tech, strong operational skills, and the ability to manage technical integrations and client relationships effectively. **

Salary

Not specified; Not specified; Benefits include healthcare, leave, and broadband reimbursement

Skills & Requirements

Must-have

  • 3 to 5 years ad-tech experience
  • Programmatic advertising knowledge
  • SSP publisher monetization expertise
  • Header Bidding and ORTB protocol
  • Troubleshooting ad technology issues

Nice-to-have

  • Experience with Custom Prebid Wrappers
  • Proficiency in Excel Macros and SQL
  • Ad Trafficking exposure with GAM
  • Knowledge of HTML or JavaScript
  • Debugging tools like Fiddler and Charles

Key Requirements

  • Bachelor's degree in engineering (CS/IT)
  • 3 to 5 years of programmatic advertising experience
  • Shift availability for US time zones (Noon-5 PM IST / 9 PM-12 AM IST)

Work Rights

Not specified

Tailored Resume

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