Not specified; not specified; benefits include hea...
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3 to 5 years ad-tech experience
Programmatic advertising knowledge
Ssp publisher monetization expertise
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PubMatic is seeking a Customer Success Operations Manager to support mid-market publisher clients by optimizing ad operations and delivering excellent customer service. The ideal candidate should have 3-5 years of experience in ad tech, strong operational skills, and the ability to manage technical integrations and client relationships effectively.
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Job Summary
This role requires combining ad operations knowledge with technical thinking to support mid-market publisher clients.
The successful candidate will manage US regional accounts on the PubMatic SSP Platform while ensuring on-time technical integrations.
PubMatic offers a hybrid work schedule with benefits including healthcare insurance, paternity/maternity leave, and catered lunches.
Matching Summary
Match Score: 75
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PubMatic is seeking a Customer Success Operations Manager to support mid-market publisher clients by optimizing ad operations and delivering excellent customer service. The ideal candidate should have 3-5 years of experience in ad tech, strong operational skills, and the ability to manage technical integrations and client relationships effectively.
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Salary
Not specified; Not specified; Benefits include healthcare, leave, and broadband reimbursement
Skills & Requirements
Must-have
3 to 5 years ad-tech experience
Programmatic advertising knowledge
SSP publisher monetization expertise
Header Bidding and ORTB protocol
Troubleshooting ad technology issues
Nice-to-have
Experience with Custom Prebid Wrappers
Proficiency in Excel Macros and SQL
Ad Trafficking exposure with GAM
Knowledge of HTML or JavaScript
Debugging tools like Fiddler and Charles
Key Requirements
Bachelor's degree in engineering (CS/IT)
3 to 5 years of programmatic advertising experience
Shift availability for US time zones (Noon-5 PM IST / 9 PM-12 AM IST)