Retail Sales Assistant - Keyholder

The Works Stores Ltd

Hempstead Valley, , UK
Base: not specified; bonus/equity: enhanced pyy fo...
On-site
Customer service delivery
Cash handling and till operation
Stock replenishment and merchandising
As a Sales Assistant, you’re the face of our brand on the shop floor and create moments that make customers smile by delivering exceptional service and inspiring product recommendations

Job Summary

  • As a Sales Assistant, you’re the face of our brand on the shop floor and create moments that make customers smile by delivering exceptional service and inspiring product recommendations.
  • The role includes responsibilities such as maintaining store standards, operating tills, supporting deliveries, and following health and safety and loss prevention procedures.
  • Keyholders take on additional management responsibilities including opening and closing the store securely, cashing up, and receiving enhanced pay and training to support career growth.

Matching Summary

As a Sales Assistant, you’re the face of our brand on the shop floor and create moments that make customers smile by delivering exceptional service and inspiring product recommendations.

Salary

Base: Not specified; Bonus/Equity: Enhanced pay for keyholders; Benefits: 25% colleague discount, holiday entitlement, healthcare cash plan, share scheme, employee assistance programme

Skills & Requirements

Must-have

  • Customer service delivery
  • Cash handling and till operation
  • Stock replenishment and merchandising
  • Store opening and closing
  • Health and safety compliance
  • Team collaboration and support

Nice-to-have

  • Positive can-do attitude
  • Strong communication skills
  • Experience in fast-paced environment
  • Flexible shift availability
  • Brand ambassador mindset

Key Requirements

  • Must be over 18 for keyholder role
  • Previous customer service or hospitality experience
  • Experience with store opening/closing for keyholders
  • Reliable and punctual
  • Comfortable handling cash

Work Rights

Not specified

Tailored Resume

Cover Letter