Guest Service Agent

Pyramid Global Hospitality

StateView Hotel, US
Base: $15.00; bonus/equity: lucrative bonus progra...
Not specified
Valid driver's license with no major infractions for 6 months
At least one year in customer service role
Ability to stand for full shift duration
Pyramid Global Hospitality is seeking a Guest Service Agent for the StateView Hotel, emphasizing a culture of service, personal development, and employee wellbeing. The role involves providing exceptional customer service, welcoming guests, and assisting with their needs to ensure a memorable experience

Job Summary

  • The role involves welcoming guests, assisting with luggage, and escorting them to their rooms while explaining hotel amenities.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, 401k with company match, and paid time off.
  • The ideal candidate must have an engaging personality capable of creating memorable first impressions and 'WOW' experiences for guests.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Guest Service Agent for the StateView Hotel, emphasizing a culture of service, personal development, and employee wellbeing. The role involves providing exceptional customer service, welcoming guests, and assisting with their needs to ensure a memorable experience.

Salary

Base: $15.00; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, paid time off

Skills & Requirements

Must-have

  • Valid driver's license with no major infractions for 6 months
  • At least one year in customer service role
  • Ability to stand for full shift duration
  • Pleasant and helpful personality
  • Excellent verbal communication skills

Nice-to-have

  • Hospitality industry experience is a plus
  • Outgoing and engaging personality
  • Ability to solve problems when they arise
  • Genuine passion for service
  • Teamwork in fast-paced setting

Key Requirements

  • Valid driver's license required
  • One year customer service experience
  • Available for various shifts including weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter