Customer Support Representative

Advanced Energy Industries Inc

Metzingen, Germany
On-site
Sap and crm system maintenance
Customer order processing
B2b customer support
You will be responsible for offer creation and order processing, as well as monitoring delivery times and trade compliance

Job Summary

  • You will be responsible for offer creation and order processing, as well as monitoring delivery times and trade compliance.
  • The role involves providing phone and written support to B2B customers and supporting the upselling of products and related services.
  • The company offers an international environment in an innovative high-tech electrical engineering company with flexible working hours and individual development opportunities.

Matching Summary

You will be responsible for offer creation and order processing, as well as monitoring delivery times and trade compliance.

Skills & Requirements

Must-have

  • SAP and CRM system maintenance
  • Customer order processing
  • B2B customer support
  • Upselling products and services
  • International sales/customer service experience

Nice-to-have

  • Passion for excellent customer service
  • Interest in technical products
  • Proactive and independent action
  • Team player in international environment

Key Requirements

  • Technical or commercial degree
  • Good SAP or equivalent ERP system knowledge
  • High affinity for IT systems
  • Strong communication skills
  • Fluent German and English

Work Rights

Not specified

Tailored Resume

Cover Letter