The Incident Management Senior Manager/Director is responsible for overseeing the organization’s incident management framework, ensuring rapid and effective response to operational disruptions, security breaches, and crises
Job Summary
The Incident Management Senior Manager/Director is responsible for overseeing the organization’s incident management framework, ensuring rapid and effective response to operational disruptions, security breaches, and crises.
This role leads the incident management team, collaborates with cross-functional stakeholders, and implements strategies to minimize risk and impact to business operations.
Key focus areas include incident orchestration with all relevant stakeholders, regulatory reporting, and effective communication across all levels of the organization.
Matching Summary
The Incident Management Senior Manager/Director is responsible for overseeing the organization’s incident management framework, ensuring rapid and effective response to operational disruptions, security breaches, and crises.
Skills & Requirements
Must-have
incident management framework
incident response leadership
regulatory reporting
stakeholder collaboration
continuous improvement
Nice-to-have
relationship-oriented bank
empowered at work
meaningful impact
valued for contributions
Key Requirements
12+ years in incident management
Bachelor's Degree in Information Technology, Business Administration, or related field
Experience with regulatory requirements (e.g., PCI-DSS, GDPR, SOX)