Claims Consultant

592

Tweed Heads, Australia
Not specified; not specified; generous discounts f...
Hybrid (fully remote with option to work from home up to 3 days per week after initial performance evaluation)
Customer focused service delivery
Caseload management of claims
Team collaboration skills
EML is seeking a Claims Consultant for their Tweed Heads office, offering a role focused on managing workers' compensation claims while providing support to injured workers. The position emphasizes a collaborative and empathetic approach to service and includes opportunities for professional growth and flexible work arrangements

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • EML fosters a learning culture with dedicated specialists available to support team members in delivering high-level service.
  • Employees receive comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and access to a corporate wellbeing program.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a role focused on managing workers' compensation claims while providing support to injured workers. The position emphasizes a collaborative and empathetic approach to service and includes opportunities for professional growth and flexible work arrangements.

Salary

Not specified; Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management of claims
  • Team collaboration skills

Nice-to-have

  • Experience in medical or retail fields
  • Creative stakeholder engagement
  • Willingness to go above and beyond

Key Requirements

  • Previous experience in customer service fields
  • Ability to multitask and shift priorities
  • High attention to detail and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter