Assistant Store Manager

NAPA

Worcester, MA, United States
On-site
Superior customer service experience
Daily leadership and employee engagement
Inventory protection and asset management
NAPA is seeking an Assistant Store Manager in Worcester, MA, who will leverage automotive and customer service expertise to lead a retail team and enhance customer experience. The role emphasizes leadership, operational management, and fostering a positive work culture while driving sales and profitability

Job Summary

  • Serve as a leader to your teammates and lead NAPA to be the dominant parts supplier in the market.
  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results.
  • Outstanding health benefits and 401K, stable company with a family feel, and opportunity for accessing multiple career paths.

Matching Summary

Match Score: 85

NAPA is seeking an Assistant Store Manager in Worcester, MA, who will leverage automotive and customer service expertise to lead a retail team and enhance customer experience. The role emphasizes leadership, operational management, and fostering a positive work culture while driving sales and profitability.

Skills & Requirements

Must-have

  • Superior customer service experience
  • Daily leadership and employee engagement
  • Inventory protection and asset management
  • Drive NAPA operational programs
  • Grow customer relationships

Nice-to-have

  • Passion for automotive industry
  • Experience in parts store management
  • Customer-centric approach
  • ASE Certifications

Key Requirements

  • High school diploma or equivalent
  • Experience in automotive aftermarket or willingness to learn
  • Knowledge of cataloging/inventory systems
  • Ability to lift 60lbs

Work Rights

Not specified

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