Fairmont Gold Manager

Fairmont Banff Springs

Banff, Canada
$76,000-$78,000 gross annually; not specified; com...
On-site
Exceptional guest service
Operational accuracy and safety
Team leadership and development
Fairmont Gold is a hotel within a hotel dedicated to a consistent high quality of service designed to meet the needs and expectations of the discriminating business executive and leisure traveler

Job Summary

  • Fairmont Gold is a hotel within a hotel dedicated to a consistent high quality of service designed to meet the needs and expectations of the discriminating business executive and leisure traveler.
  • The Fairmont Gold Manager is responsible for ensuring the smooth and efficient operation of all aspects of the Fairmont Gold Operations, while consistently achieving exemplary guest service and adhering to Fairmont policies and procedures.
  • Comprehensive benefits package including Medical, Vision & Dental, Defined Contribution Pension Plan with employer matching, and employee travel program.

Matching Summary

Fairmont Gold is a hotel within a hotel dedicated to a consistent high quality of service designed to meet the needs and expectations of the discriminating business executive and leisure traveler.

Salary

$76,000-$78,000 gross annually; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Exceptional guest service
  • Operational accuracy and safety
  • Team leadership and development
  • Guest satisfaction and adherence to standards
  • Revenue management philosophies

Nice-to-have

  • Dynamic personality
  • Great business thinker
  • Nurturing relationships
  • Politician mindset
  • Work/life combination

Key Requirements

  • Minimum 2 years' experience in 4-diamond hotel front office operations
  • Familiarity with Forbes auditing processes
  • Proven record of exceeding guest expectations
  • Leadership skills
  • Written and verbal communication skills
  • Strong interpersonal and organizational skills
  • Ability to work under pressure
  • Operational knowledge of Property Manager systems
  • Proficiency in Microsoft Office Suite
  • Diploma or degree in Hospitality Management
  • Knowledge of a second language
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter