Customer Experience Specialist 1

Allegion Corp

Not specified
6+ months customer service experience
Strong written and verbal communication skills
Microsoft office outlook word excel proficiency
Allegion Corp is seeking a Customer Experience Specialist 1 to enhance customer service for their affiliates by managing inquiries and ensuring timely resolutions. The ideal candidate should possess at least six months of customer service experience and demonstrate strong communication and multitasking skills

Job Summary

  • The Customer Experience Specialist 1 is responsible for improving the experience of Allegion affiliates by providing professional customer service support.
  • Employees will manage incoming requests via phone, email, and online portals while utilizing CRM and ERP systems for accurate documentation.
  • Allegion was awarded the Gallup Exceptional Workplace Award in 2024 for having one of the most engaged workplace cultures in the world.

Matching Summary

Match Score: 75

Allegion Corp is seeking a Customer Experience Specialist 1 to enhance customer service for their affiliates by managing inquiries and ensuring timely resolutions. The ideal candidate should possess at least six months of customer service experience and demonstrate strong communication and multitasking skills.

Skills & Requirements

Must-have

  • 6+ months customer service experience
  • Strong written and verbal communication skills
  • Microsoft Office Outlook Word Excel proficiency

Nice-to-have

  • Fast-paced collaborative team environment
  • Ability to multi-task and prioritize time
  • Proactive monitoring of service requests

Key Requirements

  • HS Diploma or GED required
  • 6+ months customer service experience
  • Working knowledge of PC based software applications

Work Rights

Not specified

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